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Need proof that customer service is our specialty?

Happy customers that have emailed us.


Hi Birkenstock in the Hills,

Loving my Birkenstock sneakers. But loving the service even more. Hahndorf to Dalby in two days is a record that will never be broken so enjoy that moment!

Thank you so much for everything. 




Hi Birkenstock Hahndorf

I popped in today to pick up the replacement sandals. Many thanks once again for going to the effort of sourcing them for me, I'll do my best not to lose one this time!!




To Birkenstock Hahndorf,

Thank you very much for the amazing customer service you showed when you recently had my Birkenstocks repaired.  Not only was this done efficiently and professionally, but your ‘door to door delivery service’ (ie personally picking up my old shoes from a local Hahndorf business where my mother—in-law works as I don’t live locally at all, and then dropping them off there once repaired), was far beyond any customer service I’ve experienced in a long time.

Thanks you for this.

Kind regards



To Birkenstock in the Hills,

 I wish to send my sincere thanks for your prompt and efficient service.

I received my order today following the need to exchange my original pair of birkenstock for a larger pair. All of this was done within one week of placing my original order.

I will certainly order through your website again and would have no hesitation in recommending you to my friends and colleagues.

Yours sincerely

Sydney NSW.


Thank You Birkenstock Hahndorf,

It was pleasure doing business with you, I took the Google tour around your shop, looks like a lovely place.




Thanks Birkenstock in the Hills,

Fantastic. I ordered online. You had the size I required and my Birkenstocks were happily recieved a couple of days later.Thank you so much. Im a very happy customer.




Happy Feet!

Really happy feet since I bought these Birkenstock silver gizeh! Such comfort! Don't want to take them off! Really quick and professional service. I highly recommend Birkenstock Hahndorf to everyone!

Thank you




I hurt my back couple of years ago, and it was always a pain to take a bit long walk. Then I bought these Birkenstock sandals. To my surprise, I feel totally okay when walking in them, even for a long way! And when I was pregnant with my baby, this sandal was my only shoe that can make me walk like normal. They are just so comfortable and light. Love it!!!




Local, attentive and really efficient!

Brilliant, I would recommend anyone to buy from you.




Online purchase of Birkenstock Arizonas

Very quick delivery, good communication and free shipping. I was very impressed

– Lucy F.


 Great online experience!

Thanks guys. Fantastic service and turnaround! I will be highly recommending you to everyone I know!



 The service was amazing.

The service was amazing. I received the shoes the day after I ordered them online. I would definitely buy from Birkenstock In the Hills again. The sandals are excellent.

– Marian B


To Whom It May Concern,

I wanted to send through my thanks and appreciation for your service. I ordered a pair of Birkenstocks on your website on Saturday, and was delighted to find them delivered to myself in Brisbane on Tuesday. The ease of using your website was refreshing and the prompt delivery is fantastic. I also work in customer service, and we are all quick to let people know about bad service. I feel it is important to highlight and reward good service, and in the case of yourselves, amazing service. Thank you, and be assured I will be telling as many people I can about your amazing service.

Many Thanks, Darryl